Snow Dusk

We want you to be happy with your purchase. If you need to return or exchange your footwear, please follow the guidelines below:

1. Return Process: - To initiate a return, contact our customer service team at hello@blisswalk.in Include your order number and reason for the return.

2. Exchanges: - If you would like to exchange an item for a different size or colour, please indicate this when you request your return.

3. Return Shipping: - Customers are responsible for return shipping costs.

4. Inspection and Approval: - Returned items will be inspected upon arrival. If approved, your refund or exchange will be processed within maximum 7-10 business days.

5. Final Sale Items: - Items marked as final sale cannot be returned or exchanged.

6. Customer Support: - If you have any questions or need assistance with your return or exchange, please contact our customer service team.

We are committed to delivering your footwear as quickly and efficiently as possible. Please review our shipping policy below:

1. Processing Time:

  - Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped. 

2. Shipping Methods:

  - We offer standard and expedited shipping options. Shipping times may vary based on your location.

3. Order Tracking:

  - Once your order has shipped, you will receive a tracking number via email to monitor your shipment.